Refund & Delivery Policies

Shipping Policies:

All orders will ship via USPS or UPS priority shipping.  Purchases weighing under 13oz will be shipped first class mail with insurance.

Any order over $500 will require a signature at delivery.


If your product was damaged during shipping, please notify us within 72 hours of receipt. Customers are responsible for checking their shipment at time of receipt.  All orders are carefully checked to verify packages are in excellent condition before they are turned in to the mail carrier. If your package is damaged you will be responsible for filing a claim.  Be sure to keep any packaging for inspection when you file your claim at your local post office.


Estimated Shipping Time:

Estimated delivery time is in BUSINESS DAYS and does not include weekends or holidays. Orders take at least one business day to process before shipping.


Shipping Damage:

We take customer satisfaction very seriously. All of our products are tested for quality and all shipments are carefully inspected before leaving our warehouse to ensure your order is satisfactory condition.  


You are responsible for filing any claims with the delivery carriers for lost or damaged shipments.


General Refunds: offers a 30 day 100% satisfaction guarantee for our products. If for any reason you are unsatisfied with your purchase, you may request a return authorization (RA)  code and return the unused portion for a full refund, less any shipping and handling. 

To request a RA code, or for more information, please contact our customer care at (833) 761-0007 or by sending an email to


All sales are final after 30 days from the order date.. NO REFUNDS will be given for products returned after 30 days from the order request..  


To Obtain A Refund, you must have an RA code prior to mailing .Product returned without 

A Return Authorization code will not be refunded.


Please send the unused/damaged product to:


3303 S 35th St.

Tacoma WA 98409 Suite A2#1


Upon receipt of the product, a full refund of the purchase price of the product will be refunded Shipping charges on the original shipment are non-refundable.